Support Center
GENERAL ONBOARDING GUIDE
Get Started with BetterUnite
Are you new or new(ish) to BetterUnite? These steps cover a brief tour of each module with short videos, setup steps, and additional helpful articles.
EVENT ONBOARDING GUIDE
Get Started with Events
Just need to know how to set up events? These steps cover a brief tour of event setups with short videos, setup steps, and additional helpful articles.
KNOWLEDGE BASE
Search how-to articles
Helpful articles with instructions and screenshots of how to use BetterUnite.
LIVE TRAININGS
View all recorded trainings
Deep dive training sessions that show how to use the latest tools within BetterUnite.
Upcoming Live Trainings & Webinars
TECH TUESDAY TRAINING
Leverage Communications in Your Event & Volunteer Campaigns
Tuesday, August 19 - 1:30pm CST
WEBINAR
The Secret Formula for Auction Success: Data + Strategy
Tuesday, August 12 - 1:30pm CST
BetterUnite Full Demo Overview
Full Demo from BetterUnite on Vimeo
TRAININGS & ARTICLES
We're always working to make BetterUnite even better, so the BU platform might look a little different than what you see in any of our videos. Don't worry, though! All the same stuff is still there, it might just be in a new spot or have a fresh look.
Contact your account manager or support@betterunite.com with any questions.
Profile Setup
Payment Processor Setup
Event Check-In Training
Set Up Event Tickets
Add Users
Step-by-Step Event Guides
Support Services
If you need additional help with your events or setting up or managing your account, pull in our team of experts!
Data Migration Offer
Let us help you migrate your data into BetterUnite. Our techies will help you migrate your data.
Event Services
Need help with your event? Bring in our expert event team to assist in the chosen capacity you need them.
Account Services
Additional support options that may make sense for your organization, your team, and your account.
Boost Donor Engagement with Technology and AI.
Explore how to harness AI and tech to supercharge your fundraising outcomes and create a mission-filled impact